PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

Amazon charged me again after I returned my surge protector to Whole Foods.   After Andrew Bottorff returns his surge protector to Amazon through a Whole Foods store, Amazon tries to charge him again. How can he get his money back?   Q: I bought an Eaton surge protector on Amazon recently. It was not […]

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GLENDALE KIWANIS The Kiwanis Club of Glendale meets on Fridays at noon. The Club will be dark on Dec. 29 in observance of New Year holiday. On Friday, Jan. 5, Tim Wolkiewicz will be speaking to the Club on the “Trials and Triumphs in Foster Care.” The cost to attend Friday meetings, which includes lunch […]

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GLENDALE KIWANIS The Kiwanis Club of Glendale meets on Fridays at noon. The Club will be dark on Dec. 22 and Dec. 29 in observance of the Christmas and New Year holidays. The cost to attend Friday meetings, which includes lunch and program, is $20. All are welcome. The Club meets Friday afternoons at the […]

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

How long should I wait for my air conditioner to get repaired? Jeffrey Schiff’s Carrier air conditioner stops working during a heat wave. The manufacturer tells him to wait for the parts. But how long is too long? Q: I’m writing to you because I’ve been unable to resolve a problem through normal customer service […]

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

KFC’s app sent my order to the wrong location. Can I get my money back?   Jonathan Sklar orders a meal from KFC through the fast-food restaurant’s app. He says the order went to the wrong store. Can he get a refund?   Q: I am trying to get a refund from Kentucky Fried Chicken […]

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GLENDALE KIWANIS The Kiwanis Club of Glendale meets on Fridays at noon. This Friday, Dec. 15, the Club is having a “Crazy Christmas Fiesta.” The cost to attend Friday meetings, which includes lunch and program, is $20. All are welcome. The Club meets Friday afternoons at the Elks Lodge, 120 E. Colorado St. in Glendale. […]

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GLENDALE KIWANIS The Kiwanis Club of Glendale meets on Fridays at noon. This Friday, Dec. 8, Holy Family Choir will be presenting a Christmas program. The cost to attend Friday meetings, which includes lunch and program, is $20. All are welcome. The Club meets Friday afternoons at the Elks Lodge, 120 E. Colorado St. in […]

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

I returned my hearing aids, but the company never returned my money.   Michael Trimble’s Audious hearing aid doesn’t work, so he returns it. The company will not refund his money. What’s going on?   Q: I purchased two hearing aid sets online from Audious. The company promised a full refund if I wasn’t pleased […]

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

ADT wants to charge me $2,089 for early termination. Is that fair? Sue Canavan is moving into a senior living facility. But before she does, ADT wants $2,089 from her. Is that fair?   Q: Last summer, my ADT alarm was not working correctly. My husband was not well and died in mid-August. I scheduled […]

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GLENDALE KIWANIS The Kiwanis Club of Glendale meets on Fridays at noon. This Friday, Dec. 1, Kiwanian Dr. Laura Duncan of Ascencia will present a craft talk sharing some background of her journey that led to Ascencia. The cost to attend Friday meetings, which includes lunch and program, is $20. All are welcome. The Club […]